Extended Exchange Option (EEO) offers extended replacements for defective products and systems that have failed during intended use, for example as result of material defects. An EEO can be ordered up to 12 months after product delivery. The term of the EEO can be specified in six-month increments ranging from 24 to 60 months from the time of product delivery. Within this period, you receive free replacements for defective products that were included as part of the EEO agreement.

EEO can be ordered for practically all Siemens Industry products currently marketed. Wear parts are excluded from EEO.