Siemens Industry Technical Support provides you with fast and competent support for all technical queries – from basic support to customized support contracts. Even discontinued products and products that are no longer available are fully supported so that the value of your investment is preserved over the long term.

Ways to contact Technical Support

Online, using the support request form – a support request is the primary incoming channel for questions regarding Siemens Industry products. When you submit a support request, your request is assigned a unique ticket number that facilitates tracking. A support request gives you direct access to technical experts, recommended solutions for a wide range of issues (for example FAQs) and status tracking.

http://www.siemens.com/automation/support-request

By phone – you can get in touch with the Technical Support experts in Germany on the following number:

Tel.: +49 911 895-7222

Contact information for Technical Support in your region is available in the Siemens Personal Contacts database at
http://www.siemens.com/aspa.