Extended Exchange Option offers extended replacement of defective products and systems that have failed under intended use, for example, due to material defects. An EEO can be ordered up to 12 months after product delivery. The running time of the EEO can be specified in 6-month increments ranging from 24 to 60 months from the time of product delivery, Within this period, you receive free replacement of defective products that were included as part of the EEO agreement.

The EEO can be ordered for practically all currently marketed Siemens Industry products. Wear parts are excluded from the EEO.