Remote Services for Process Instrumentation

Remote Services for Process Instrumentation ensure reactive support for all utilized field devices. Reactive Remote Services provide a low-cost introduction to a modern efficient support service. Service availability based on the Siemens Remote Service (SRS) platform and remote access tools forms the basis for rapid troubleshooting or a comprehensive consultation regarding your machine or plant.

The "Remote Access Services" (so-called connectivity packages), which are required once per installation, enable communication between the customer system and Siemens IT infrastructure (cRSP = common Remote Service platform) and comprise different hardware and software components.

Siemens Remote Service platform