Data handling

To simplify data handling, information relating to the final destination location can, from SINUMERIK Operate onwards, be stored on the CNC control with the identSNAPSHOT function and transferred to Siemens by online registration.

http://www.siemens.com/sinumerik/register

For existing SINUMERIK CNC controls, data handling can also be simplified and an online registration performed by means of the PC tool identSNAPSHOT – these data can also remain with the machine as a data backup. For further information about the PC tool and handling the parts list of components used, please contact your Siemens representative.

Contract periods

An existing RSC can be extended once by 6 or 12 months. The extension must be ordered during the period of the basic RSC.

Contract versions

The master contract is for machine manufacturers who agree to order one RSC for all machines with Siemens equipment.

The individual contract is for machine manufacturers who order an RSC only for certain machines equipped by Siemens.

OEM service grades

To guarantee repair service for OEM applications, an assessment is necessary based on the OEM service guideline. The assessment grades the OEM application from 0 to 4. A surcharge will be levied for OEM service grades 1 to 4.