Data handling

To simplify data handling, information relating to the final destination certificate for SINUMERIK Operate and later products can be stored on the CNC control. The PC tool identSNAPSHOT is needed in order to transfer the data to Siemens. The PC tool can be run directly without installing it on a computer and is available on the Internet at:

http://www.siemens.com/sinumerik/register

The PC tool can also be used to generate final destination certificates for older versions of SINUMERIK CNC and offers various methods for acquiring machine parts lists. The PC tool is also capable of generating machine logbooks in PDF format. The generated data can also be kept with the machine as data backup.

For further information about identSNAPSHOT and handling the parts list of components used, please contact your Siemens sales office or Regional Company.

Extension of an RSC

An RSC that has already commenced can be extended once by 6 or 12 months. The extension must be applied for during the service period of the RSC. The Customer is issued with a new RSC Certificate for this purpose.

Contract versions

The framework contract is for machine manufacturers who agree to order one RSC for all machines with Siemens equipment.

The individual contract is for machine manufacturers who order an RSC only for certain machines equipped by Siemens.

OEM service levels

To guarantee repair service for OEM applications, an assessment is necessary based on the OEM service guideline. The assessment grades the OEM application from 0 to 4. A surcharge will be levied for OEM service levels 1 to 4.