Our services

Complex drive systems must have a high availability and, if required, demand competent and fast support. Specialist personnel cannot always be available locally. This is the reason why we offer you the option of remotely monitoring your plants or systems.

Remote maintenance activities such as these include, for example, the following services:

• Online condition monitoring
• Data is stored so that it cannot be lost in the event of a power failure
• Trend analysis, archiving and comparison of the saved data
• If required, expert support from the local service organization
• Video-based support for plant personnel
• Definition of additional measures required, including a report

Your advantages at a glance

Remote maintenance

• Best technology on the market for high-security connections with maximum availability
• Variety of supported software applications
• Best remote maintenance platform in the industry
• Support service available around-the-clock
• Transparency through monitoring and signaling of all connections

Condition monitoring

• Minimizing non-scheduled plant downtimes and avoiding subsequent costs
• Increased plant availability
• Basis for condition-based maintenance
• Optimization and planning of service and maintenance work
• Resource-saving handling of materials as an important contribution to environmental protection
• Optimization of the spare part inventory
• Graded, versatile hardware and software concepts > scalable and flexibly adaptable to the relevant drive system